Who we are

Our website address is: https://www.bespoke.ie.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Data Protection Statement

(Black Door Property Management Ltd. trading as Bespoke Estate Agents – Ireland)

At Bespoke Estate Agents, we are committed to protecting and respecting your privacy. This Data Protection Statement explains how we collect, use, and safeguard your personal data in line with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018.

  1. Who We Are

Bespoke Estate Agents is a licensed property services provider regulated by the Property Services Regulatory Authority (PSRA). We provide property sales, lettings, and management services to landlords, tenants, purchasers, and vendors.

Our contact details are:
Bespoke Estate Agents
60 Merrion Square, Dublin 2 D02 NT04
Phone: 01 661 9670
Email: [email protected]

  1. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data – Name, date of birth, photographic ID, PPS number (where required).
  • Contact Data – Address, phone number, email address.
  • Financial Data – Bank details, proof of funds, tax information, rent payment details.
  • Property-Related Data – Tenancy agreements, leases, inventories, maintenance records, references and emails.
  • Technical Data – Communications by phone, email, or online platforms.
  • Compliance Data – Anti-Money Laundering (AML) checks, Right-to-Rent documentation, and PSRA regulatory requirements.
  1. Why We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide estate agency services including property sales, lettings, and management.
  • To comply with legal obligations (e.g., RTB registrations, AML checks, tax obligations).
  • To process tenancy applications and manage landlord/tenant relationships.
  • To communicate with you about properties, services, and relevant legal updates.
  • To maintain accurate business and financial records.
  • To protect our legal rights and meet PSRA regulatory obligations.
  1. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract – processing necessary to perform a contract with you (e.g., tenancy agreement, property sales service).
  • Legal Obligation – compliance with AML regulations, RTB obligations, tax laws, and PSRA requirements.
  • Legitimate Interests – provision of property services, business operations, and fraud prevention.
  • Consent – where we rely on your explicit consent (e.g., for marketing communications).
  1. Sharing Your Data

We may share your personal data with:

  • Regulatory authorities such as the PSRA, Revenue Commissioners, and RTB.
  • Professional advisers (solicitors, accountants, surveyors).
  • Contractors and service providers engaged in property maintenance or compliance.
  • Financial institutions for rent payments or client account management.
  • Third-party referencing and compliance agencies (for tenant referencing and AML checks).

We do not sell or rent your data to third parties.

  1. Data Retention

We retain personal data only for as long as necessary:

  • Property sales records – 6 years.
  • Tenancy records – 6 years after tenancy ends.
  • AML/identity verification records – 5 years after the end of the business relationship (per AML regulations).
  • Marketing data – until you withdraw consent.
  1. Your Rights

You have the following rights under GDPR:

  • Access – to request a copy of your personal data.
  • Rectification – to correct inaccurate or incomplete data.
  • Erasure – to request deletion of your data (subject to legal requirements).
  • Restriction – to limit processing in certain circumstances.
  • Data Portability – to request transfer of your data to another provider.
  • Objection – to object to processing, including for marketing.
  • Withdraw Consent – where consent is the basis for processing.

Requests can be made in writing to our Data Protection Officer (see contact details above).

  1. Security of Your Data

We use appropriate organisational and technical measures to protect your personal data, including secure servers, encrypted communications, and restricted staff access on a need-to-know basis.

  1. Marketing

With your consent, we may send you property updates, newsletters, or offers. You can withdraw consent at any time by contacting us or using the unsubscribe link in our communications.

  1. Contact & Complaints

If you have any queries about how we handle your data, please contact:
Data Protection Officer
Bespoke Estate Agents
[email protected]

You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland:
Website: www.dataprotection.ie
Phone: +353 57 868 4800